Designing customer service training programs is important because it helps cultivate a customer-centric mindset in representatives, leading to increased customer satisfaction and loyalty.
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Keywords and entities are important concepts in search engine optimization, which is why each blog post you create with Content at Scale comes with an AI-generated list of words and phrases for optimizing your content. Now, it just got 10x better. A new update has just been released, which expands each keyword into a metrics […]