Customer service representatives must follow best practices to protect sensitive information in order to ensure customer privacy during complaint resolution. This is important to maintain trust and confidentiality with customers. The benefits of implementing these best practices include increased customer trust, improved reputation, and reduced risk of data breaches or privacy violations.
Every professional SEO knows how hard it is to find low competition keywords, especially those that have high traffic potential. That’s because everyone is searching for them. If you run a small website with low authority, low-competition keywords are your best bet for generating traffic. But only if you can find them! In this article, […]
If you’re a small business owner or marketing manager, chances are you’ve heard of a keyword cluster. This SEO strategy involves grouping together similar keywords to target a specific audience with your content. For example, let’s say you own a women’s clothing store. You might create a keyword cluster around the following terms: “women’s clothes,” […]
Editing blog posts can be a time-consuming process, but it’s important to make sure your posts are error-free before you hit publish. This is especially true if you use a writing tool like Content at Scale AI to produce blog drafts. While these types of tools speed up content creation exponentially, you also have to […]
The thought of a Google update rolling out that punished AI content made me nervous. I always felt this was the biggest threat to the business and I wanted our content output to be so human-like that it didn’t leave traces of AI to be detected. EVERY single AI writing tool on the market leaves […]
On January 27, 2023, Russia’s biggest and the world’s 4th largest search engine by market share, Yandex, had its source code repository leaked by a former employee. The Yandex leak was shared in a file that contained what’s now believed to be 17,854 search ranking factors. Naturally, the Yandex SEO leak became a trending topic […]
According to 2023 statistics, more than 10% of Americans completely stopped watching certain news outlets after they had concerns about fake news. That’s the best introduction we could think of for a blog post on how to fact-check AI content. Seriously, though, if you run a content publishing business, ‘news sources to avoid’ is a […]